Support
We’re here to help you trade with clarity.
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FAQs
Which markets are covered?
Major crypto pairs, index futures, select metals, and liquid equities. Coverage expands based on demand.
How accurate are signals?
We share descriptive stats and win‑rates by cohort to inform—not to promise results. Markets evolve.
Do you place trades for me?
No. Hypewave provides information and tools only. You control your trading decisions.
Can I export my data?
Yes. See the Privacy & Data section below for export and deletion requests.
Billing & Account
- Update plan or payment method: Account Settings
- Refunds: Contact support@hypewave.ai within 7 days of purchase.
- Invoices/Receipts: We can resend invoices on request.
Privacy & Data
- Data export: Email privacy@hypewave.ai from your account email.
- Data deletion: Email privacy@hypewave.ai.
- See our Privacy Policy and Terms.
Report a Bug
Copy this template and email it to support@hypewave.ai.
Subject: Bug Report — [short title] Steps to Reproduce: 1. 2. 3. What happened: [describe the issue] What you expected to happen: [expected outcome] Context: • App/Surface: (iOS / Android / Extension / Web / Bot) • App version: • Device/OS: • Time (with timezone): • Screenshot / screen recording link: